Privacy Policy — FutureX Digital Solutions

Last updated: January 29, 2026

FutureX Digital Solutions (“FutureX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our content, contact us, or use our services.

If you do not agree with this Privacy Policy, please do not use our website or services.

1) Who we are (Data Controller)

Company/Brand: FutureX Digital Solutions (FutureX Digital Marketing Agency)
Website: futurxsolutions.com
Email: info@futurxsolutions.com

For privacy-related requests, contact us at info@futurxsolutions.com.

2) What personal data we collect

A. Information you provide to us

We may collect personal data you voluntarily provide, including:

Name, email address, phone number, company name, job title
Enquiry details (your message, goals, timelines, budgets, challenges)
Meeting details (call notes, recordings if you consent, scheduling data)
Billing and contracting details (where relevant for clients)
Any other information you choose to share (e.g., brand assets, logins you provide for project work, marketing materials)

B. Information we collect automatically (website usage)

When you browse our website, we may collect:

IP address, device type, browser type, operating system
Pages viewed, time spent, referring URLs, clicks and interactions
Approximate location (derived from IP)
Cookie identifiers and similar tracking data (see Cookies section)

C. Information from third parties

We may receive information about you from:

Marketing/CRM tools (e.g., form and email engagement data)
Analytics providers (e.g., traffic and usage insights)
Social platforms if you interact with our pages or ads
Referral partners (where you have consented or reasonably expect the referral)

3) Why we use your data (Purposes)

We use personal data to:

Respond to enquiries and communicate with you
Qualify prospects and assess service fit
Provide proposals, deliver services, and manage projects
Send operational messages (e.g., scheduling, onboarding, service updates)
Improve website performance, content, and user experience
Run marketing activities (where permitted), including newsletters and updates
Maintain business records, invoices, and compliance requirements
Prevent fraud, protect our website, and ensure security

4) Legal bases for processing (where applicable)

Depending on where you are located and which laws apply, we rely on one or more of the following:

Consent (e.g., optional marketing emails, certain cookies)
Contract (to deliver services you request or purchase)
Legitimate interests (e.g., responding to enquiries, improving our services, securing our website), balanced against your rights
Legal obligation (e.g., tax, accounting, compliance)

You can withdraw consent at any time by emailing info@futurxsolutions.com or using unsubscribe links (where available).

5) How we share your data

We do not sell your personal data.

We may share your data with:

Service providers / processors who support our operations (e.g., website hosting, CRM, email systems, analytics, scheduling, invoicing)
Professional advisers (legal, accounting) where necessary
Authorities if required to comply with law or protect our rights
Project collaborators/contractors under confidentiality where required to deliver services (only the minimum necessary)

All vendors are expected to handle data responsibly and securely.

6) International data transfers

Our tools and service providers may process data in countries outside your country of residence. Where required, we implement appropriate safeguards (such as contractual protections) to support secure cross-border transfers.

7) Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including:

Enquiries and prospect communications (typically retained for a reasonable business period)
Client records (retained for contractual, legal, and accounting requirements)
Analytics data (retained based on platform settings and business need)

You may request deletion where applicable (see Your Rights).

8) Your rights

Depending on your location, you may have rights to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (where applicable)
Object to processing or request restriction
Request data portability (where applicable)
Withdraw consent at any time (for consent-based processing)
Opt out of marketing communications at any time

To exercise your rights, email info@futurxsolutions.com. We may need to verify your identity before fulfilling a request.

9) Cookies and tracking technologies

We use cookies and similar technologies to:

Enable site functionality
Understand website performance and visitor behavior
Measure campaign effectiveness
Support marketing (where enabled)

You can control cookies through your browser settings and, where implemented, via on-site cookie banners/preferences.

Common cookie types:

Strictly necessary (site functionality)
Analytics (traffic and usage insights)
Marketing (ad measurement, retargeting—if enabled)

If you want, I can also generate a separate Cookie Policy page that matches your tools and banner behavior.

10) Marketing communications

If you subscribe, request resources, or consent to marketing, we may send relevant updates. You can unsubscribe at any time using the link in the email or by contacting info@futurxsolutions.com.

We may still send non-marketing operational communications when necessary (e.g., service delivery, contract or billing matters).

11) Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12) Third-party links

Our website may contain links to third-party websites (e.g., social platforms or partner sites). We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before sharing data.

13) Children’s privacy

Our services and website are not intended for children, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact info@futurxsolutions.com and we will take appropriate steps.

14) Changes to this Privacy Policy

We may update this policy from time to time. The “Last updated” date shows when changes were made. Continued use of our website after updates means you accept the revised policy.

15) Contact

For questions or requests related to privacy, contact:
info@futurxsolutions.com

Privacy Policy — FutureX Digital Solutions